Semmle Ltd (trading as Semmle) (“we/us/our“) are committed to protecting and respecting your privacy.
For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is Semmle Ltd, Blue Boar Court, 9 Alfred Street, Oxford, Oxfordshire, OX1 4EH
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site semmle.com (our site) such as the contact form. We may also ask you for information when you report a problem with our site. In the unlikely event we reject an application to subscribe to our newsletter we will not retain any personal information you have provided in your application.
If you contact us, we may keep a record of that correspondence.
If you register for a personal account on our support portal, we will store your name and email address on that portal and on other internal support systems so that we can provide support to you.
We do this in order to be able to run the Semmle website, in order to contact you on a tailored basis to let you know about our products, and in order to provide support if you represent a customer. The lawful basis for doing so (in terms of the European GDPR) is Legitimate Interests. You do not need to explicitly give us consent to process this information; by providing your personal information on the Site (for example by filling in a contact form) you accept that we will store and process that data.
Information we may collect about you indirectly
As part of carefully managed, selective business to business marketing and sales activities, we may collect your contact details from third party sources such as LinkedIn and use it to contact you on a tailored basis about services which we think might be of interest.
Third-party data processing
We use the third-party Addsearch service to implement site search on help.semmle.com and your use of that search functionality is subject to their privacy terms at https://www.addsearch.com/about/privacy/. We host our website using Cloudflare and Heroku.
We may store your contact details using Google G Suite, Mailchimp, Salesforce, Pipedrive, Yesware, and Hubspot.
These services may transfer small amounts of personal data outside the European Economic Area (“EEA”), under strict privacy and security controls.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to ensure the proper operation of our site.
Our website uses certain cookies. A cookie is a small file of letters and numbers that we put on your computer. The cookies we use are “analytical” cookies provided by Google Analytics. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
In addition, and if you agree, we may use additional cookies to see how you move around the website, and other websites operated by us, in more detail (“Hubspot tracking”). This allows us to deliver further optimised content and messages for you and other visitors. This processing is done on the basis of your consent, which you can revoke at any time by clicking here (note: the page won’t change when you do this). If you subsequently provide us with your contact details, these will be linked to our records of your visits to our web sites.
You can change your website browser settings to reject cookies although this may impair the functionality of our website.
Various different jurisdictions require us to inform you about your rights as a user. The European GDPR is one of the most strict data regulations, therefore we decided to use that as a guideline here.
Individuals whose personal data is processed on the lawful basis of Legitimate Interests automatically have the following rights.
Right to be informed
This document is designed to inform you exactly how Semmle processes personal data regarding you.
Right of access to Personal Data regarding you
The Site allows you to provide us with a very limited amount of personal data regarding you, which we store to provide you with a good user experience. Please contact us if you would like to provide you with this data.
Right to rectification
The data held by us on The Site is provided by yourself. You can update this data at any point by logging in to The Site. Feel free to contact us if you require assistance.
Right to object, right to erasure, and right to restrict processing
If you would like to object to personal data regarding you being processed by The Site, or would like to restrict the processing, then you can request this by contacting us.
Rights in relation to automated decision making and profiling
The Site does not perform any automated decision making or profiling.
Access to information and contacting Semmle
Filing a complaint
This policy was last modified on 14 January 2019. Here's what changed:
20 August 2018:
- Added information about Hubspot tracking
21 June 2018:
- Updated third party processors
25 May 2018:
- Explicitly state the lawful basis upon which Semmle processes user data, and mention the rights of individuals under the GDPR.
- Add information about third party processors
- Provide additional information about how we process data about customer contacts and sales leads
- Clarify position on analytics